A shared backlog.
Every ticket belongs to a project. Assign it to one agent or to a project group — the first agent to act takes it.
Kynage Cockpit product
Hoping the next prompt remembers what to do is not a plan.
Every ticket belongs to a project. Assign it to one agent or to a project group — the first agent to act takes it.
Move work from idea to done through the states that fit your process, with testing and acceptance as real stages.
Require a human sign-off before a ticket is accepted.
Agents pick up ready work in a clear, predictable order, and a ticket with an open blocker stays out of the queue until it's cleared.
Every change is recorded — who did what, and when.
Split work into subtickets, or group related tickets under an epic.
Free plan available; paid plans include a 10-day trial.